choosing the right tool

Swift vs. Upperhand

We're biased, not ignorant.

We've helped tons of facilities, some that have been with Upperhand for3+ years, migrate over to Swift and they've never looked back.

Despite that, we know that Swift isn't a perfect match for everyone. For some of you, Upperhand might still be a better option.

Hopefully this page sheds light on when & why Swift is a better fit than Upperhand.

Everything boils down
to value and price.

At the end of the day, Swift exists because we believe
that for far too long, facility owners have felt "stuck" with
incompatible options like Upperhand.

Our goal is to free you, and deliver the most "bang for buck"
you've ever seen.
Summary

Don't have a lot of time? Here's a quick summary.

When comparing Swift with Upperhand - the main difference is in usability.

One of the biggest issues with Upperhand is how they structure rooms or "spaces". We understand that sports facilities are complicated places - sometimes your courts, cages, and spaces overlap, other times they're retractable and turn into one large field.

To be able to offer rentals, lessons, and other services for those different setups is crucial - a team might want the field, which will prevent any individual from renting the cages that sit on the field.

Swift is built by a world-class team of athletes and engineers, so this configuration is built into the product.

Another issue is credit lock-in with instructors when creating packages. With Swift, your packages don't have to be tied to specific instructors. This way, your customers can redeem the credits with whichever instructor they'd like (of course, if you want to restrict them, you can).
Active development
Very active; fast turnaround on feature requests and asks
Unclear
Pricing & Budget
Best value
Affordable
Room hierarchy
Built-in
None
Credit lock-in with instructors for packages
No lock-in; can choose to add restrictions if you want
Credits have to be redeemed with the specific instructor
Drag-and-drop calendar
Easily add, edit, and delete bulk bookings in one action
Each action takes some time
Online booking
Lightning fast & simple
Decent
Mobile friendliness
Optimized for mobile
Mobile friendly
Onboarding & training
$0 fee, get setup in less than 1 hour without any "training"
Unclear fees, takes multiple days to learn and get trained
Migration
Free
Unclear fees
Interface
State of the art
Modern
A person on their phone
customer Checklist

Here's what our ideal customer looks like

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You want to automate or streamline your business and look for efficiencies
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You want to spend less time answering phone calls for bookings
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You get (or plan to get) a large number of bookings per month, and want to bring them all online
Green checkmark icon
You prefer having a modern, all-in-one system instead of doing things "the old way"
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You are business savvy, and want to grow your business
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You want a powerful scheduling tool that's easy to learn, and requires no additional training for your staff
why swift shines

The rest of this page will help you understand why we think Swift is a better alternative to Upperhand both in terms of value and pricing

What can you not do in Upperhand?


Upperhand is a solid option, but there are a few key gaps which prevent it from being the perfect fit for a lot of sports facilities.

Here are some key features that Upperhand is missing, which you and your customers should expect in your scheduling tool
Drag-and-drop calendar
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Easy-edit recurring bookings
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Hierarchy between spaces
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Flexible package credits for instructors
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in summary

When you should chose Swift, and when Upperhand

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Your facility layout is pretty simple (no groups or overlapping spaces)
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You are interested in richer staff profiles
Swift logo - black text and transparent background
Green checkmark icon
You want a tool that's built specifically for sports facilities
Green checkmark icon
You want software that accounts for your facility's unique setup
Green checkmark icon
You want to automate or streamline your business and look for efficiencies
Green checkmark icon
You want to spend less time answering phone calls for bookings
Green checkmark icon
You get (or plan to get) a large number of bookings per month, and want to bring them all online
Green checkmark icon
You want a powerful scheduling tool that's easy to learn, and requires no additional training for your staff
testimonials

PS: Our customers love us.

We have happy facilities all over the US & Canada - here is what some of them have to say about us:
5-stars blue icon

Swift has definitely made life easier

“The number of headaches that we used to have with bookings compared to now has lowered for sure. Swift has definitely made it easier.
Jeremias Sucre
Jeremias Sucre
Facility Manager @ Baseline Sports
5-stars blue icon

Swift blows MindBody out of the water

"How Swift does memberships alone blows MindBody out of the water"
Dustin Geiger
Dustin Geiger
Owner @ Nuclear Baseball
5-stars blue icon

Outstanding customer service

"Swift was much easier to set up than other booking sites and the tech support I got from them was outstanding."
Profile pic of Marty Vermillion
Marty Vermillion
Owner @ Farm Club
Customer stories

Behind the Scenes with Steve Labell: Replacing eSoft with Swift

Livestorm books 68% more sales demos.

The results were good, the email had an 11% conversion rate, allowing Baremetrics to bill over $14,000 in additional revenue during the following week.
Steve McQuillen
Product Manager at Webflow


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Free support.
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