When comparing Swift with Mindbody Online - the main differences are in complexity, cost, and quality of support.
Mindbody Online is a very complex tool. It is built for yoga and dance studios, which means the needs of other sports like baseball or soccer aren't really accounted for.
This makes the tool very hard to navigate. Customers that were previously with Mindbody have said that they "had to go to 6 different spots to see instructor schedules". Small daily tasks end up taking a lot more time than expected, and time is money. This complexity also becomes a problem when trying to create memberships, and assign discounts to customers.
The other issue is that Mindbody is very expensive. Given that they're not built for most sports, the price of the tool doesn't match up to the value that sports facility owners get from the tool.
Finally, because Mindbody is such a large company now, their customer support has deteriorated. It's generally impersonal, and you're directed to a chatbot or an email inbox. In contrast, with Swift you have a dedicated support team that's there for any questions or issues that you might have. Our team is incredibly responsive, and we pride ourselves on how we treat our customers.